Our Profile

FICCI Research & Analysis Centre (FRAC) was conceptualised and started to provide analytical services to all the industries; undertake research and development for quality improvement; help in providing quality to the consumers and raising the general standards of purity particularly in the small-scale sector. FRAC is dedicated exclusively to analysis and research following ISO/ IEC 17025:2005 International Standards. Certified quality assurance and control programme ensures that Test Results remain consistent across samples. We touch lives of millions beyond imagination.

In order to enable FRAC to provide service of the highest order conforming to ISO/IEC-17025:2005 systems and procedures, FRAC establishes a Quality Policy which is followed strictly by all employees of FRAC, engaged in testing and analysis of products and providing test certificates to customers.

We at FRAC are committed to ensure the reliability, reproducibility and traceability of analytical data generated for the samples analyzed by us. We resolve to achieve the highest degree of customer satisfaction by:

1. Adopting ISO/IEC-17025:2005 as guiding systems for all its activities, procedures and systems of documentation to pursuance of good laboratory practices as per international norms.
2. Ensuring that all employees are adequately qualified and familiarized with the management system and procedures to provide services with the highest order and, reliability and accuracy in analytical services to the customers.
3. Frequent participation in Proficiency Tests and inter-lab testing and also by internal quality checks.
4. Following nationally / internationally approved methods and other such validated methods.
5. Striving for continuous improvement in standards of analytical and other services being provided by us.
6. Analyzing the feedback received from the customers for continuous improvement in customer experience.